In the digital age, are consumers interested in handling the car buying process online? It’s important to have balance with online and in-store processes at dealerships. Branding your store so you stand out from the crowd is huge. A seamless car buying process is not just the future… It’s here already!
Bottom line: How did you do with the following metrics this year?
• New Car Sales – up or down?
• Used Car Sales – up or down?
• Market Share – up or down?
• Service business – up or down?
• RO Count – up or down?
• ELR – up or down?
• Service GP – up or down?
• Parts sales – up or down?
• Did you achieve all your goals this year?
If you answered “yes” to all the questions above, great!
However, if you answered “no” to any of the above, I ask you a simple question: What are you planning to do different this year?
Let’s talk!